Shipping, made clear.

Where we ship

DSSES offers shipping for physical Google Review NFC acrylic displays to addresses in the 48 contiguous United States and Washington, D.C.

We do not offer standard checkout shipping to Alaska, Hawaii, U.S. territories, or international destinations. If an unsupported delivery address is entered or accepted in error, we will contact you to discuss options or cancel and refund any payment for the unshippable order.

Shipping cost

For eligible U.S. destinations, standard shipping is $7.95 flat rate per order. The shipping amount shown in your checkout order summary is the amount you will be charged. Applicable taxes, if any, appear separately at checkout.

Large quantities, custom installations, or special deliveries requested as part of a separately quoted restaurant project may have different shipping charges. Those costs will be disclosed for your approval before payment.

Order preparation and programming

Each Google Review NFC display is prepared for the business named in the order. We may need to confirm the correct public Google business listing before programming. If we cannot reliably identify the listing, we will contact you before proceeding.

Most orders are prepared, programmed, and shipped within 2–3 business days after payment and confirmation of the business details needed for programming. Please allow up to 7 business days for order processing and shipment. Business days are Monday through Friday, excluding holidays. Delivery time is additional and depends on the carrier and destination. If we need to confirm or correct a business listing or other required information, we will contact you promptly. If we cannot ship within the applicable timeframe, we will follow the delay, cancellation, and refund process described below.

An order is considered shipped once handed to the carrier. Transit time begins after shipment and is separate from preparation time.

Delivery and tracking

We will send an order confirmation to the email address you provide at checkout. If a carrier provides a tracking number, we will share it with you when the package ships. Actual delivery times depend on the carrier, destination, holidays, and factors outside our control.

Please confirm that the business name, contact email, and shipping address are correct before placing an order. If you notice an error, contact us promptly; we cannot guarantee that address changes can be made after a package has shipped.

If your order is delayed

If we cannot ship an order within the stated shipment window—or within the timeframe that applies when no window was stated—we will notify you and offer the applicable choice to agree to a revised shipping date or cancel the unshipped order for a prompt refund. We will not silently hold a paid order indefinitely.

If we cancel an order because it cannot be fulfilled, we will notify you and initiate the required refund.

Lost, damaged, or incorrect packages

If tracking shows an issue, your delivery is missing, or an item arrives damaged, please contact DSSES as soon as possible with your order number. Keep any packaging and take photos of damage if possible, so we can investigate with the carrier and determine the appropriate replacement or refund.

For a confirmed damaged, defective, or incorrectly supplied product, see our Refund & Returns Policy for resolution details.

Digital services

Digital business profiles and restaurant digital menus are delivered electronically, not as physical packages, unless a separate order includes NFC cards, tags, or other physical items. Any project timelines and additional physical shipping costs will be stated in the approved quote.

Shipping questions

For shipping questions, delivery updates, or an address correction, contact DSSES. Email is our primary method of order communication; we are not offering text-message order notifications at launch.